Tier Benefits Comparison

To join the VXA Rewards Program, follow these steps:

1. Create an Account: Visit our Sign Up page and fill in your details like your first and last name, email address, and a password.
2. Confirm Your Membership: After registering, a confirmation email will be sent to you. Click the link in that email to activate your membership.
3. Earn Points: You will earn 20 points upon account creation. As a member, you can earn 1 point for every $10 spent on qualifying purchases.
4. Redeem Points: Points can be redeemed for discounts on future orders, with specific values assigned to the points.

For more details, including the terms and conditions of the program, you can visit the Rewards Policy page. If you have any further questions, feel free to ask!

• You earn 1 point for every $10 USD spent on eligible purchases (excluding shipping, discounts, and gift cards).
• You also earn bonus points when you move up to a higher tier.
• Occasionally, we’ll run special promotions where you can earn even more points.

Your points are usually added to your account almost instantly!

How You Earn Points
You'll earn points on the final price you pay for products, after any discounts are applied. We also have special bonus point promotions and other fun ways to earn without making a purchase, so keep an eye out for those!

Just a Heads-Up on What Doesn't Earn Points
A few things don't count towards earning points:

• Shipping fees
• The value of gift cards or vouchers
• Any part of a purchase paid for with points.

Also, please make sure you're logged into your account when you check out to ensure you get credit for your purchase

Returns & Cancellations

• If you return or cancel an order, the points you earned from it will be removed from your account.
  Important note on using points: Points you spend on an order that has already begun shipping cannot be returned to your account if you make a return.
• Good news: If you cancel an order before it ships, just contact us! We'll be happy to return the points you used.

When you’re ready to use your points:

1. Log into your VXA account.
2. Open the Rewards widget (bottom left corner of our site).
3. Select “Redeem Points” to generate a custom code.
4. Copy and paste the code into the discount box at checkout.

Please note: points can only be used on orders over $100 USD and redeemed in set increments (10 points = $10, 20 points = $20, etc.).

The minimum order amount to use your points at VXA Parts is $100 USD. You need to have at least this amount to redeem any points for discounts.

Qualification for the VXA Rewards Program tiers can be achieved through either lifetime spend or lifetime order count. Each tier has specific thresholds for both criteria:

• LOYAL tier: $250 USD spend or 1 order
• VIP I tier: $750 USD spend or 3 orders
• VIP II tier: $1,750 USD spend or 6 orders
• VIP III tier: $3,000 USD spend or 10 orders

You can qualify based on whichever criterion you meet first. For more information, you can visit the Rewards Policy. Let me know if you have any more questions!

No, orders placed before joining the VXA Rewards Program do not count toward your tier status. Only purchases made after you enroll in the program will be considered for lifetime spend and order count requirements.

No, points earned in the VXA Rewards Program cannot be redeemed outside of vxaparts.com. They hold no value outside the website and are exclusively for use within the VXA store.

Yes, all points expire 18 months after they are credited to your account.

No, each customer can only have one Rewards account. Points are non-transferable and cannot be combined between accounts.

Yes, VXA reserves the right to change the program rules, terms, and conditions at any time. Changes will typically be communicated through official channels, such as the website or email notifications.

It's a good idea to keep an eye on these updates to ensure you're aware of any modifications that might affect your participation in the rewards program.